The roles and responsibilities of Customer Service and Vendor Relations are as follows:

• Verify and file incoming purchase orders
• Data entry
• General administrative duties such as: filing, copying, checking packing slips, and creating packing slips
• Customer interaction, ensuring quality or concerns are forwarded to the appropriate person
• Answering phone calls, transferring calls to other extensions, or transferring calls to voicemail

Minimum and Preferred requirements:

• Willing to train motivated individuals
• Must have a good attendance record
• Must have a can do attitude
• Must be willing to work in a team environment
• Must be detail oriented
• Knowledge of Microsoft excel, word, and outlook are required. PowerPoint is a plus.